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AI Agent

Conversational AI Agent

Understands natural language to handle routine visitor questions, qualify leads, and book meetings without human involvement. When a conversation requires a specialist, the agent hands over with full context so the visitor never has to repeat themselves.

What it does autonomously

  • Answers common questions using your knowledge base and FAQ content
  • Qualifies leads by asking relevant questions about needs and budget
  • Books meetings directly in your team calendar during conversation
  • Hands over to a human agent with full conversation context when needed
  • Detects visitor sentiment and escalates frustrated users immediately
  • Provides support in multiple languages with real-time translation

The AI Advantage

See how AI transforms your daily workflows

Without AI

  • Human agents answering the same FAQ questions hundreds of times a day
  • Visitors leaving the site because no one is available to chat after hours
  • Manually typing out responses to common questions from scratch
  • No context when a chat gets transferred between agents
  • Support limited to business hours in a single timezone

With Yukti AI

  • AI handles routine queries instantly, freeing agents for complex issues
  • 24/7 availability with the AI agent covering nights and weekends
  • Smart reply suggestions help agents respond accurately in seconds
  • Full conversation context passed along on every handover
  • Multi-language support serves visitors across all timezones

Talk to Your Visitors

Yukti Live Chat helps you connect with customers when they are most interested. Answer questions instantly, solve problems faster, and close more sales.

Instant Support

Reduce response times from hours to seconds

Automate FAQs

Let bots handle the routine questions

Boost Conversions

Proactively engage visitors on pricing pages

Chat Impact

40%

Higher Conversion

90%

Customer Satisfaction

3x

Agent Efficiency

24/7

Availability

Complete Chat Solution

Real-Time Messaging

Chat with visitors in real-time. See what they are typing before they hit send.

  • Real-time chat
  • Typing indicators
  • Read receipts
  • File sharing
  • Emoji support
  • Canned responses

Chatbots

Automate support with AI-powered chatbots that can answer FAQs and qualify leads.

  • AI chatbots
  • Decision trees
  • Lead qualification
  • 24/7 support
  • Handover to human
  • Custom flows

Visitor Info

See detailed information about your visitors, including location, device, and page history.

  • Visitor location
  • Page path
  • Referral source
  • Device info
  • CRM integration
  • Past chats

Team Inbox

Manage all conversations in a shared team inbox with assignment rules.

  • Shared inbox
  • Chat assignment
  • Internal notes
  • Team collaboration
  • Department routing
  • Queue management

Mobile App

Chat with visitors from anywhere using the mobile app for iOS and Android.

  • Push notifications
  • Mobile chat
  • Visitor alerts
  • Quick replies
  • Status toggle
  • History access

Chat Analytics

Measure team performance and chat effectiveness with detailed reports.

  • Response time
  • Chat duration
  • Satisfaction ratings
  • Agent performance
  • Missed chats
  • Conversion tracking

AI-Powered Support Intelligence

Deliver instant, personalized support 24/7 with intelligent automation

Smart Chatbots

AI chatbots understand natural language to answer common questions, resolve issues, and qualify leads without human intervention.

  • Natural language understanding
  • Intent recognition
  • Smooth human handover

Suggested Responses

AI analyzes incoming messages and suggests the best responses to agents, speeding up resolution times and ensuring consistency.

  • Smart reply suggestions
  • Tone analysis
  • Knowledge base matching

Advanced Features

Real-Time Translation

Chat in any language with auto-translation.

Video Chat

Escalate chat to a video call instantly.

Co-Browsing

View and guide visitors on your website.

Email Integration

Continue conversations via email if offline.

Webhooks

Trigger external actions from chat events.

Customization

Match the chat widget to your brand.

Ready to Chat?

Start talking to your visitors with Yukti