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Knowledge.
Centralized knowledge base with articles, FAQs, and documentation. AI suggests relevant articles and auto-generates content from tickets.
- No credit card
- 14-day trial
- Cancel anytime
Self-Service Rate
76%
Search Accuracy
94%
Share Knowledge Effectively
Yukti Knowledge Base empowers your team to share expertise and helps your customers find answers themselves. Reduce support tickets and onboard employees faster.
Deflect up to 40% of support tickets
Stop knowledge loss when employees leave
Easy versioning and review workflows
Knowledge Impact
Fewer Tickets
Faster Onboarding
Support Availability
Searchable
Complete Knowledge Platform
Article Management
Create rich text articles with images, videos, and code blocks. Organize them into categories and folders.
- Rich text editor
- Media embedding
- Categorization
- Tagging
- Version history
- Draft mode
Smart Search
Find answers instantly with powerful full-text search and auto-suggestions.
- Full-text search
- Auto-suggestions
- Filter by category
- Search analytics
- Keyword highlighting
- Related articles
Collaborative Editing
Work together on documentation with real-time collaborative editing and comments.
- Real-time collaboration
- Inline comments
- Review workflow
- Change tracking
- User mentions
- Access control
Public & Private
Create a public help center for customers and a private wiki for internal teams.
- Public portal
- Private wiki
- Password protection
- Role-based access
- Customer portal
- Internal documentation
Feedback & Ratings
Gather feedback on articles to understand what's helpful and what needs improvement.
- Helpfulness ratings
- User comments
- Feedback reports
- Article views
- Search trends
- Content gaps
Multi-Language
Translate your knowledge base into multiple languages to support a global audience.
- Translation management
- Language switcher
- Auto-translation
- Localized content
- SEO for languages
- Fallback languages
Advanced Features
AI Suggestions
AI suggests relevant articles while you type tickets.
PDF Export
Export articles or entire categories to PDF.
SEO Optimization
Built-in SEO tools for public articles.
Custom Branding
Customize the look and feel of your help center.
API Access
Access knowledge base content via API.
Video Tutorials
Host and stream video tutorials directly.