Healthcare ERP for Mexico

Healthcare billing involves different processes depending on the payer. IMSS and ISSSTE operate their own facilities and largely do not purchase services from private providers except through specific agreements. Private insurance companies process claims through their own systems with varying documentation requirements. Out-of-pocket patients receive CFDI invoices that they may deduct from their personal income tax as medical expenses. COFEPRIS registration is required for all healthcare establishments, and compliance with NOM (Norma Oficial Mexicana) standards is mandatory for different types of healthcare services.

Pharmaceutical management follows COFEPRIS drug registration requirements, with controlled substance handling governed by the General Health Law. The Cuadro Basico y Catalogo de Medicamentos lists the drugs available in the public health system. Electronic prescriptions are being implemented through the receta electronica system. VAT on healthcare services is zero-rated, but medical equipment and certain supplies attract the standard 16% IVA rate, creating mixed-rate scenarios.

Yukti provides Mexican healthcare organizations with COFEPRIS licensing compliance management, NOM standard documentation, and facility registration tracking. The billing module generates CFDI invoices for private patients with the correct tax regime for healthcare services (zero-rated IVA for medical services), handles private insurance claim processing, and manages the documentation required for public sector service agreements. The pharmacy module tracks COFEPRIS drug registrations, controlled substance inventory under General Health Law requirements, and supports the electronic prescription system. Patient record management follows the NOM-024-SSA3-2012 standard for electronic health records. Payroll processes the healthcare worker categories under both the Federal Labor Law and applicable collective agreements, with IMSS employer contributions, INFONAVIT payments, and ISR withholding.