Retail ERP for United Kingdom

Consumer protection under the Consumer Rights Act 2015 gives buyers specific rights regarding goods that are faulty, not as described, or not fit for purpose. The right to reject within 30 days, repair or replacement rights within six months, and the reversal of burden of proof create return and refund obligations that retailers must build into their operations. Distance selling regulations under the Consumer Contracts Regulations 2013 add a 14-day cooling-off period for online and phone purchases.

Post-Brexit, UK retailers selling to EU consumers face new VAT registration requirements in EU member states once sales exceed the 10,000 euro threshold, or they can register for the EU Import One Stop Shop. Importing goods from the EU requires customs declarations and potentially postponed VAT accounting to manage cash flow. The Northern Ireland Protocol means goods moving between Great Britain and Northern Ireland follow different rules than domestic GB movements.

Yukti provides UK retailers with VAT calculation that correctly applies standard, reduced, and zero rates across product categories, with support for VAT retail schemes used by qualifying businesses. The order management system handles consumer rights timelines including the 30-day rejection window, six-month repair/replace period, and 14-day distance selling cooling-off tracking. Returns processing calculates the correct VAT credit note values. The international module manages EU customer sales with OSS threshold monitoring and import VAT accounting. Inventory management tracks goods movement with awareness of Northern Ireland Protocol requirements for items moving between GB and NI. The loyalty program module complies with UK data protection requirements under the UK GDPR for customer data handling.