Retail ERP for United States

Omnichannel retail in the US requires unified inventory visibility across physical stores, warehouses, fulfillment centers, and drop-ship vendors. Buy-online-pick-up-in-store, ship-from-store, and curbside pickup each create different inventory allocation and tax calculation scenarios. Marketplace facilitator laws in most states now require platforms like Amazon, Walmart Marketplace, and Shopify to collect and remit sales tax on behalf of third-party sellers, but the seller must still track these collections for their own records and reconcile against platform reports.

Return processing is a major operational cost for US retailers, with the National Retail Federation estimating that returns represent over 14% of total sales. Each return may trigger sales tax refund calculations, restocking processes, and potential markdown decisions. Credit card chargeback management adds another financial tracking requirement.

Yukti provides US retailers with real-time sales tax calculation that handles multi-jurisdiction complexity through integration with certified tax engines. The order management system supports omnichannel fulfillment with inventory allocation rules that optimize for delivery speed, shipping cost, and margin. Returns processing calculates tax refunds by jurisdiction and manages the reverse logistics workflow. The system tracks marketplace facilitator tax collections and provides reconciliation tools for platform settlement reports. Customer data management complies with state privacy laws including CCPA in California and similar legislation in other states. Promotional pricing handles BOGO offers, tiered discounts, and loyalty point redemptions while maintaining accurate tax calculations on the net transaction amount.