Retail ERP for Saudi Arabia

Consumer protection in Saudi Arabia is governed by the Commerce Law and enforced by the Ministry of Commerce (MC), which operates the consumer complaint platform and conducts market inspections. Price display regulations require VAT-inclusive pricing. The Saudization of retail positions has been implemented in stages, with specific retail sectors requiring 100% Saudi staffing for sales positions. The feminization of retail has opened new employment opportunities, and retailers must provide appropriate facilities as required by MHRSD regulations.

The Saudi retail calendar is shaped by Ramadan, Eid al-Fitr, Eid al-Adha, Saudi National Day, and the newer entertainment events created under the General Entertainment Authority. Saudi Founding Day in February is a recent addition to the holiday calendar. Operating hours change during Ramadan with mandatory closure during prayer times varying by municipality. E-commerce is growing rapidly, with the E-Commerce Law establishing consumer rights for online purchases including a seven-day return right.

Yukti provides Saudi retailers with FATOORA-compliant POS systems that generate simplified tax invoices with mandatory QR codes, report to ZATCA within required timeframes, and maintain cryptographic stamps on all transactions. The pricing module enforces VAT-inclusive display requirements. Nitaqat compliance for retail tracks Saudi employee percentages against the sector-specific quotas, with visibility into positions designated for Saudi nationals only. The e-commerce module complies with the Saudi E-Commerce Law return and refund requirements. Inventory management accounts for prayer time closures and Ramadan schedule adjustments in demand forecasting. The loyalty program module handles data protection under Saudi Personal Data Protection Law (PDPL). Payroll processes GOSI contributions and manages the WPS requirements for staff compensation.